Community redefined.

We build professional communities that create greater engagement and strengthen customer affinity.

Global Brands Choose The Community Company

Our communities empower thousands of professionals every day

Are you creating a highly engaged community within your customer base?

Done-For-You Community

What if you could offer your customers access to a technology platform and concierge service that connected them to professional peers, resources and benefits?


What would it look like for your most loyal customers to engage and knowledge share under your brand's umbrella?

360° Experience for Every Customer

Dedicated concierge
and editorial teams

Volume discounts
on business services

travel benefits


plug and play technology


VIP events
and experiences

Editorial opportunities
with media publications


Why Professional Organizations Are the Next Big Frontier for Publishers

Communities Deliver Strong Results

  • Enhances customer success programs
  • Strengthens affinity & increases retention
  • More efficient knowledge share
  • Enhanced social media sharing, SEO & SEM
  • Heightens brand awareness
  • Supercharges content marketing programs
  • Offers new marketable benefit suite

Why It’s Important To Build A Community

The Community Company CEO Scott Gerber discusses community-building strategies on MSNBC


Our Community Management Expertise Is World Renowned

The team behind The Community Company has been featured in hundreds of media publications

The Community Company Vision

Our founders discuss the The Community Company story, community building process and their member experience with Forbes


Our Story


At The Community Company, we believe that community is the next frontier of customer success. That’s why some of the largest brands trust us to build and manage world-class membership communities for them.

By combining human community managers with our data-driven technology platform, we help members solve their business challenges at scale. Members can tap into a powerful brain trust of peers as well as access educational resources, premium benefits and vetted business service providers on demand for a truly personalized experience.

In short, they get all of the benefits of high-touch professional organizations with the ease and speed of social media. Our job is to transform brands’ professional, SMB or executive customer base into a highly engaged community to drive greater loyalty and improve overall retention.