Services We Offer

When You Give Your Audience More, You Get More Back

Community As A Service

Customer loyalty is the holy grail. Research shows that increasing customer retention by just 5% can boost profits by 25 to 95%. At the same time, the digitization of commerce is giving rise to more competition and a faster way for your customer to make a switch.

How do you keep your customer close?

Build them a community.
Or better yet, let us do it for you.

Our end-to-end community creation and management program is infinitely customizable. Choose from a menu of benefits you can add to or edit over time, and we’ll create a seamless experience your customers will love.

We'll help you:

  • Plan your community
  • Identify your strongest potential members
  • Attract and add members to the community
  • Deliver experiences and benefits above exception
  • Continuously grow

Choose from:

  • Editorial programs
  • Concierge & management services
  • Digital programming
  • Travel benefits and discounts
  • Brand partnerships and discounts
  • Experiences and events
  • Custom integrations

We'll help you:

  • Plan your community
  • Identify your strongest potential members
  • Attract and add members to the community
  • Deliver experiences and benefits above exception
  • Continuously grow

Contributor Networks

Everyone is a content creator today. Your brand can either control the conversation, or let it control you.

Our contributor networks help you lead the conversations happening in your industry, monetize your content, and increase stakeholder loyalty.

We'll help you:

  • Identify your content creators
  • Anoint them as public thought leaders
  • Amplify their voices and social profiles
  • Systemize the experience to be no-to-low-lift for your team and your contributors
  • Create brand exclusive evergreen content

Your contributors gain:

  • Public recognition
  • Increased credibility and exposure
  • Improved SEO rankings
  • Professional network

This team has a deep understanding of highly personalized community management.

Tom Davis, Chief Marketing Officer

Forbes Media

We wrote the book on community.

Learn more about the powers of being a Superconnector.